Your Privacy Is Our Responsibility
This policy provides a full explanation of how your personal information is collected, used, and protected on the wnbd platform.
Contents
1.Introduction & Definitions
wnbd is an online casino and betting platform operated for players in Bangladesh. We believe that protecting our users' personal information is one of our most important responsibilities. This privacy policy ("Policy") explains what information wnbd collects, how that information is used, and what we are communicating to you about your rights.
The meanings of some key terms used in this policy are as follows:
- "Platform" — The wnbd website (https://wnbd.lat) and all services included within it.
- "User" — Any person who opens an account on the platform or browses the site.
- "Personal Information" — Any information from which you can be identified, directly or indirectly.
- "Processing" — Any operation involving personal information, including collection, storage, use, transmission, or deletion.
This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. By starting to use the wnbd platform, you are considered to have accepted the terms of this policy.
2.What Information We Collect
wnbd collects only the information needed to operate our services properly, ensure the security of your account, and meet legal obligations. We never collect additional information without your knowledge.
Registration Information
Information you provide when opening an account:
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (in encrypted form)
Payment Information
Information required to process transactions:
- bKash / Nagad / Rocket number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal timestamps
Gaming Activity Information
Information relating to your gaming experience and behaviour:
- List of games played and duration
- Bet amounts and results
- Bonus usage details
- Activity patterns on the platform
Technical Information
Information collected automatically while browsing the site:
- IP address
- Device type and operating system
- Browser name and version
- Cookies and session data
- Page visit logs
3.How We Use Your Information
wnbd uses collected information only for legitimate and transparent purposes. Each purpose is clearly described below:
🔐 Account Management
Information is used to create, verify, and secure your account. This includes login, password reset, and account protection.
💰 Transaction Processing
Payment information is used to complete deposit and withdrawal requests quickly and accurately. All transactions via bKash, Nagad, Rocket, and bank transfer are covered.
🛡️ Fraud Prevention
Transaction and gaming patterns are monitored to detect unusual activity and prevent money laundering and fraudulent conduct.
🎧 Customer Support
When you seek assistance via 24/7 live chat or email ([email protected]), the necessary information is used to understand and resolve your issue.
📊 Service Improvement
Information is used for research to analyse platform performance, improve user experience, and develop new features.
⚖️ Legal Obligations
Information may be used where necessary to comply with applicable laws, regulations, and directives from regulatory bodies.
Data Storage & Security
wnbd follows industry-standard technology and processes to protect your information. The key pillars of our security framework are:
Encryption Technology
All connections are secured by SSL (Secure Socket Layer) encryption. All data exchanged between your browser and our servers is encrypted, so no third party can read or alter it.
Access Controls
Only authorised staff can access your personal information, and only for required work purposes. All internal access is logged and regularly audited.
Data Retention Period
Information is retained for as long as your account is active and for the period required to meet legal obligations. After account closure, only the information legally required to be kept is retained.
Security Incident Response
If a data security breach occurs for any reason, wnbd will act promptly and notify affected users as required by law.
5.Sharing Information with Third Parties
wnbd never sells your personal information or provides it to third parties for advertising purposes. Information may be shared only in the limited circumstances described below:
- Payment Processors: The minimum information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is provided to the relevant service provider.
- IT Infrastructure Providers: Trusted partner organisations for server hosting and technical services, who operate under strict confidentiality agreements.
- Legal Authorities: Information may be provided when required by a court order, a lawful request from an investigative authority, or to comply with applicable law.
- Anti-Fraud Services: Necessary information may be shared with specialist services to detect and prevent fraud.
In all of the above cases, wnbd ensures that third parties receive no more information than necessary and that they operate under strict confidentiality obligations.
Cookies & Tracking Technology
The wnbd platform uses cookies and similar technologies to help improve your browsing experience and analyse site performance. Cookies are small text files stored on your device.
Essential Cookies
Required for core site functionality. Used to maintain login sessions and uphold security. Without these, the site will not function properly.
Functional Cookies
Help remember your preferences, such as language settings. These make your return visits more convenient.
Analytics Cookies
Used to understand which pages are visited most often and how users navigate the site. This information supports platform improvement.
You can block or delete cookies by changing your browser settings. Keep in mind that disabling certain cookies may cause some site features to stop working.
7.Your Rights
As a user of the wnbd platform, you have the following rights over your own information. Contact our support team to exercise these rights.
📋 Right to Access
You can request at any time to know what information we hold about you and how it is being used.
✏️ Right to Rectification
If any information we hold about you is incorrect, you have the right to request that it be corrected or updated.
🗑️ Right to Erasure
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
⛔ Right to Restrict Processing
For specific reasons, you may request that the processing of your information be temporarily paused.
📤 Right to Data Portability
You have the right to request your information in a structured, commonly used format.
🚫 Right to Object
You may object to your information being used for specific purposes, particularly in the case of direct marketing.
8.Children's Privacy
The wnbd platform is strictly for individuals aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of account registration.
If we become aware that a minor's information has been collected by mistake, we will delete that information immediately and close the associated account. If you believe a minor is using this platform, please notify us immediately at [email protected].
9.Policy Changes
wnbd may update this privacy policy from time to time. Changes to this policy may occur due to service improvements, legal changes, or technological developments.
If any significant changes are made, we will notify you in the following ways:
- A notice will be displayed on the platform.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
If you continue using the platform after an update, you will be considered to have accepted the revised policy. If you do not agree with the policy changes, you may request to close your account.
wnbd keeps previous versions of this policy. If you wish to view an earlier version, please contact the support team.
Get in Touch With Us
If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact our support team through any of the following methods. We provide service in both Bengali and English.
🎧 Support Channels
Available 24/7 — start a chat from any page on the site
[email protected]
Service available in Bengali and English
🔗 Related Policies
To learn about our other important policies and terms: